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If your checked baggage is delayed or misdirected by a common carrier, immediately report this to the carrier. Once you arrive onboard, report this delay to the Passenger Services Desk, providing the claim number and bag description. Our distinctive restaurants provide intimate dining in an upscale atmosphere. And because our restaurants at sea are truly a unique treat, a specialty restaurant cover charge will apply per person. Shortly after we welcome you on board your spectacular Princess ship, you're invited to relax and dine at the World Fresh Marketplace at Horizon Court (varies by ship).
Onboard FAQ
Guests may call for room service delivery or order through OceanNow® in the Princess® MedallionClass® app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. To order, guests can press the "Room Service" button on their stateroom phone, or order through OceanNow®.
From shipboard policies to Wi-Fi, youth programs, and dining reservations, find all you need to know on board.
Please note high bandwidth consuming applications such as voice over IP telephony, peer-to-peer file sharing and streaming media may be restricted on board select Princess vessels. Guests can choose to bundle unlimited Wi-Fi (along with other perks) with their cruise with Princess Plus fares. MedallionNet Wi-Fi is also available for purchase in the MedallionClass® app starting at $24.99 USD pre-cruise for a single-device. Platinum and Elite Captain’s Circle members receive a 50% discount on their MedallionNet purchase.
Onboard Entertainment
Princess Cruises ship carrying more than 3,000 guests makes 'unexpected contact' with San Francisco dock: 'Spinning pretty quick' - New York Post
Princess Cruises ship carrying more than 3,000 guests makes 'unexpected contact' with San Francisco dock: 'Spinning pretty quick'.
Posted: Thu, 06 Jul 2023 07:00:00 GMT [source]
Our Beach House Teen Lounge is available for teens ages 12-17, with fun activities hosted by our staff. Guests under the age of 21 need to travel in a stateroom with a guest 21 years or older who will assume responsibility for them during the cruise. For family groups booking multiple staterooms, the minimum age for each guest is 16, provided they are traveling with a parent or legal guardian. Unfortunately we are unable to accept group reservations for student or youth groups that do not meet our minimum age requirements. Princess Cruises offers private shipboard ceremonies for those guests who want to honor their loved ones by resting their ashes at sea. This service must be arranged prior to sailing and approved in advance.
d and 4th Guests Sail Free
All charges are conveniently billed to you by your mobile device provider. Your mobile device provider must have a roaming agreement with Wireless Maritime Services (WMS) in order for you to use your mobile device with this service. Your mobile device must be able to roam internationally and international roaming must be enabled on your device. If you have a prepaid device, please check with your mobile provider to see if you can use it at sea; not all prepaid devices are supported. Rates for cellular service at sea are set by your cellular service provider. If you have any questions about your service during the cruise, including cruise packages offered, rates or billing, please contact your wireless carrier's customer service department.
Complimentary gaming lessons for slots and table games are held on each cruise, along with exciting tournaments. Plus, if you want to surprise your friends with a lucky side bet, you can choose a $25, $50, or $100 credit, redeemable in the shipboard casino. No, but parents are welcome to bring their own inflatable safety floating devices appropriate for their child’s age and weight. Camp Discovery and Beach House Teen Lounge is open during the day and evening for your convenience, on sea days and port days. From 10PM – 1AM, we offer group babysitting in the centers for kids ages 3-11 for $5 per child per hour. Call PRINCESS to reserve ahead of time, or request one from your cabin steward once on board.
Want a date night, perhaps taking in a movie or playing in the casino? For a small fee, we offer babysitting in the evening hours. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit Guest Services to settle your account. American Express/Optima®, Diners Club/Carte Blanche®, Discover® Network, the JCB Card®, MasterCard® and Visa® are also accepted.
Casual Dining Venues
The specific configuration can be confirmed directly through Princess Reservations or your travel agent. Photos, floor plan diagrams, and amenities represent typical arrangements and may vary by ship. Everyone at Princess is committed to ensuring you have a great time on your cruise.
Princess Cruises' Loyalty Program - Captain's Circle [Review] - Upgraded Points
Princess Cruises' Loyalty Program - Captain's Circle [Review].
Posted: Tue, 04 Jul 2023 07:00:00 GMT [source]
For MedallionClass® ships, you’ll be able to locate your group anywhere on the ship using your personal device through our OceanCompass™ app. Discovery™ and Animal Planet™ tours are good places to start. Every excursion designates appropriate age ranges, as well as the level of activity to be expected.
Watch a culinary demonstration, enjoy wine tasting, or join in games by the pool. Our ships have all the amenities you need for a real vacation, one where you can recharge and reconnect with loved ones. Let us know about your special occasions in your Cruise Personalizer, and we’ll prepare a festive welcome aboard note. You can also order celebration packages there, everything from fun gifts to unique experiences on board, even themed stateroom decorations. If the celebration is for one of your children, notify the Youth Staff, and they’ll be happy to collaborate with ideas. Drop off your kids in Camp Discovery during the day (it's free!) so you can explore ashore, visit the Lotus Spa® or read a book in The Sanctuary.
More details on both Sphere Class ships can be found at /sunprincess. Star Princess is the second in the new Sphere Class of ships for Princess. Guests who elect to rebook will receive future cruise- and onboard-credits depending on the cruise they select. Guests will also have the option to cancel and receive a full refund of the cruise fare. If you don't consider calling the Princess Cruises a full-time profession, consider using a calling tool such as Claimyr to guarantee a callback with an agent on the line with zero hold time. Bringing your passport on your cruise is extremely prudent.
All of our onboard medical facilities meet or exceed the standards established by the American College of Emergency Physicians. Our onboard medical facilities are staffed by full-time registered doctors and nurses. In addition to twice-daily office hours, they are available 24 hours a day in the event of an emergency.
Clergy traveling as Guests onboard our vessels are welcome to conduct services while sailing. They should leave their name, cabin number, and services offered at Guest Services and they will be contacted by a member of the Cruise Director's Staff. Approval of services will be made based on schedule suitability, appropriate onboard supplies, etc. Please bring your Letter of Celebret or Letter of Good Standing with you to provide to the onboard staff. For missing persons or serious criminal incidents that occur within countries visited or their territorial waters, and for incidents within U.S. states, you may independently contact local law enforcement authorities. Coast Guard for incidents that arise at any time during the voyage.
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